Empathy Vs Sympathy. A Good Counselor is Empathetic

I blog about my experiences and thoughts on emotional intelligence from time to time and want to point out an important element of EI has to do with empathy.

~ Empathy ~ The capacity to recognize, understand and to some extent, share feelings (such as sadness or happiness or frustration) that are being experienced by another person.

I’m sure you’ve noticed that when interacting, people often “wait to speak” rather than “hear attentively.” To be empathetic you need to really listen. Huh? What?  It seems this kind of sensitive, active listening is exceedingly rare in our lives. We think we listen, but very rarely do we listen with real understanding, which is true empathy. 

This special kind of listening is one of the most potent forces for change that I know.

To empathize with others, we understand their feelings without taking them on as our own. We are not meant to suffer when others do; each person’s pain can aid in their growth. We are meant to be there for others in a loving and supportive way by listening with our heart.

Listen With Your Heart

There is a huge difference between empathy and sympathy. Empathy involves listening, while sympathy involves reacting. I’ve witnessed a few vocational rehab counselors (only a handful) react to others pain, suffering, anger or grief in such a way that the client was not able to express him or herself and reach their own conclusions. Out of sympathy, the counselor offered advice and solutions rather than allow others to come to their own realizations. Rehabilitation counselors do not offer advice!

Here’s just an example of being sympathetic over being empathetic:

Placement Client: “I can’t find a job.”

Vocational Rehab Counselor: “You will, all you have to do is keep trying. Here, let’s send your resume to employer XYZ. Contact them in the next 3 days and ask for an interview. Call me when it’s scheduled.”

VS

Placement Client:  “I can’t find a job.”

Vocational Rehab Counselor: “Would you like to tell me what you’ve done in your job search? Let’s start from the beginning, or where you felt your job search was not progressing. Is there something you’d like to do differently? What would you like to see happen in the next week or two? I’m here to help and can guide you through the process.”

To be a good rehab counselor, you need to have true empathy

I believe rehabilitation counselors should have true empathy.  Critical thinking skills and emotional intelligence are truly important as well! The more I learn and practice new skills and applications in these areas, the better counselor I become to help you help your client. Contact me at 515-282-7753 or vocresources@gmail.com when you’re ready! Thanks for reading and let me know if I can help on any case involving work and disability.

____________________

My professional rehabilitation counseling practice is focused on helping people participate in the world around them, particularly in their own world of work.

Dam! Need Help on a Case? I’ll Search Until I Find It!

Some days do you feel weird because part of your daily routine has changed? It happens quite regularly with me. Yes both, feeling weird and not having a typical day!

Image result for images feeling weird

Time that follows after finishing work on an in-depth legal case can feel unusual. How about the time after you’ve completed a project or a presentation that you spent hours on, or when you complete a long-term educational goal…and the homework is done! You know what I’m referring to. You feel different!  And kinda weird, which is okay. In fact it’s great!

After I’ve served as an expert, I can relax and think upon the experience and what I learned about myself and my role in the process. I consider  how I did good and how I could do better. My work opens up experiences where I continuously learn about work!

My work as an “expert” requires me to research and study the subject matter at hand. So, I make my own homework all the time….and seem to like it! Am I or am I not an unusual person? I absolutely love to study and analyze information! And like my brother Steven always did, I like to come up with theories and see if I can prove or disprove them to myself. Some of Steve’s theories however, defied gravity, like his skateboard stunts, and water skiing….I still don’t know how he could fly!

Steve

The meaning is:  Crown, wreath

I looked up “Steven and dare devil” and found out that on August 18th 1985, a Rhode Island bartender named  Steven Trotter made the trip over Niagara Falls in a barrel wrapped in inner tubes. Mr. Trotter was fined a total of $5,503. Then, he did it again.  On June 18th, 1995, Steven returned to the Falls and made it another success. This time he and a female partner (a caterer) made the big drop together. That is all fine and good for them, but what about the rescuers? Somebody had to help get them out of “hot” water. Oh my! I remember as children visiting Niagara Falls (height of 167 feet!!)  many moons ago with the family. My brother Steven loved it! I would love to visit again.

But instead I only need to travel a short distance to the pedestrian bridge over the Des Moines River. I love to stop on the south side of the Women of Achievement Bridge and gaze down at the beautiful falls from the Center Street dam…the dam height is 15 feet! I love the dam in Iowa Falls too which has a height of 26 feet! Or course the Saylorville dam is fun to visit too, especially when it’s flowing full force and you get splashed! Dams are gorgeous yet dangerous! Dam! 

Bud

Here’s to you bro! I always have a sip or two on July 17th (Budweiser is not my brand of beer) at a favorite local cemetery and let Randy drink the rest!

I think about people who are daredevils and what their personality and temperament are like. Okay, someone similar to my brother! Someone who takes risks, not silly or reckless dares, but a good slightly risky risk. Are you a person who accepts dares….or risks? Think about your job and your role at work. Think about how I can help you. Law involves uncertainties and risks that cannot be quantified. Some cases may be “risky” because of their sheer complexity or because the subject matter cannot be reasonably measured.

I recognize that when I’m called upon to help on a legal case everyone has a role in the process. From me you will receive a report that is clear, truthful and comprehensive. Here’s a little story about me:

I once searched for a solid week for a black pearl that fell out off a ring from my finger as I was leaving my apartment. The pearl fell through the deck slats and landed somewhere in a huge mess of leaves, etc. below. I had to go to work, and upon returning home I looked for the pearl. I looked every time I left the apartment to go to work or go where I needed to go. Until there ya go! Image result for pearl black7 days later….I found it!  I am one persistent person when it comes to finding something I absolutely know is there! And something so small as a black pearl!

Image result for pearl black and white ring cartoonWhat an incredible ring!

If there is part of your job that is somewhat risky, convince your brain that you are not scared of said dare or risk, and how proud you will be of your accomplishment. Consider all outcomes, and don’t forget others who are or could become involved. Then gather the courage and just do it! Don’t stop until you are done. Feel the exhilaration! This is similar to serving as an expert witness!

Skydiver

 Be safe, especially if you have a dangerous job (or hobby)

What will I study next? How to sky dive?  I would love to! And I’ve thought about it……. Hummm, maybe in Brooklyn! Actually I want to get into art. Not that I’m good at drawing or painting. I just want to study and learn new techniques. Not that risky huh! Stay tuned!

___________________

My professional rehabilitation counseling practice is focused on helping people participate in the world around them, particularly in their own world of work.

Got Questions? Ask the Vocational Expert!

My work is helpful during litigation following an injury or condition that leads to disability.  In any type of litigation, if the disability or limitation is significant, more than likely there will be questions about work and future earnings. In fact, a multitude of questions will arise as the case develops. As a well-trained and open minded vocational expert, I love to answer (and come up with) questions!

Do you have questions regarding a person’s future in the workforce?

Answers

 I’d love to find your answers!

Solid and detailed answers will describe employment related issues relevant in workers’ compensation, wrongful death, medical malpractice cases, personal injury, family law and many other areas of civil litigation.

It is important to quantify the loss, but how about going further to qualify it and define the best course of action to remedy it? Let’s characterize what is really going on by providing the facts, then finding help in the best places and describing everything in detail! Keep in mind, I pay particular attention to rehabilitation, health and safety!

Questions involve a multi-layer approach & so do Answers!

PuzzlesQs

What, Who, How? Where, Why, When?

Start with concrete observations (What):

Continue on to the specific people involved (Who):

Move to understanding (How):

Describe the locality and environmental issues (Where):

Step out on a limb of interpretation (Why):

Specify timelines and approaches that make sense  (When):

QsI know, I know, as an attorney you don’t like to ask questions that you don’t have the answer to! But you need the facts backed up by an expert, like me!

Qs
Fire Away!

These are randomly generated great questions! Remember, your answer will be multi-layered!

What occupation(s) is this person qualified to do?

Is this person employable? Where?

What is the outlook for certain occupations over the next 5 years? 10 years? etc.

What are transferable skills and how are they applied?

What are this person’s key transferable skills? How in demand are they?

How many jobs has this person held? Is that “normal”?

What did the person’s job involve? (Is there a need for job description and/or job analysis?)

What was the real reason for termination? Why did it happen?

Why has the worker not found employment?

Is the job search reasonable and effective? How can you be sure?

Is the quality of the job search material (eg: resume and cover letter) effective? How?

Are there specific criteria when targeting key occupations? If so, what are they?

How long does a job search take in a particular field? Why?

Why is motivation a factor in a job seeker’s vocational goal?

QsIs this person motivated to find work? How is that so?

How is a person’s employability assessed?

Are there places this person could work? How does one connect to that type of work?

Has this person sustained any career damage? How?

Are job seeking skills critical to the job search? Why?

What barriers influence this person’s hireability? employability? placeability? *Key Placement Factors*

What factors influence compensation and/or earnings?

What vocational services are available to assist with return to employment?

Why is this person underemployed? Will retraining for a different occupation help? How?

What are Soft Skills? (See Soft Skills Matrix) Does this person have many?

What motivates this person to work? (See Motivational Assessments)

What is the wage range for a particular occupation (or field/grouping of jobs?)

What are the statistics reporting in on this particular job?

What resources are useful for a job seeker?

Is the work physical demanding? How so?

Are there ergonomic issues in regards to this work? What are they?

What assistive technology or work tools would allow the work to be performed differently?

Qs

What markets employ this vocation? Is it viable?

What is the effect on smoking and pain? Or to overall injury recovery? Why?

Is age discrimination occurring? Why is this?

Is this person’s mobility in the workforce good or not good? Why?

What accommodations are available for work? How are they accessed?

What are the job requirements or essential functions of this work?

Does the work environment affect productivity? How?

What does this person’s future employment outlook look like?

Has this person sustained any career damage? How?

What is this person’s earning capacity? How is that calculated?

Qs

Just one more question…

Why not call me ~ Amy ~ at 515-282-7753 for help? 

FREEFree 15 minute consultation offering!

If I could help you help your clients, please let me know!

If you have questions on a case that have anything to do with work and serious disability, you need solid and detailed information to base your decisions!

Additionally, life care planning that encompasses forensic vocational rehabilitation consulting is a unique concept. It offers you, the judge and jury with information guaranteed to help your litigated case move along. 

___________________

My professional rehabilitation counseling practice is focused on helping people participate in the world around them, particularly in their own world of work.

I Sued the Railroad. Think I Won?

I’ve written about my 1979 car/train collision, which is part of my memory bank that becomes revisited from time to time. Especially when June 15 of each year rolls around! Here’s a bit more about the story.  While hospitalized following surgery on my head and on my right arm, I was administered an IV bag that did not have my name on it. 

Image result for plastic bracelet hospitalMy maiden name is Prochnow NOT the name written on the bag. My mom caught the error after inspecting what was all hooked up to me (I was still unconscious) and reported it to a staff nurse.  The name on one of the IV bags was that of the male driver of the car I was in that slammed into a parked train; also an inpatient in a room down the hall. Thank goodness the IV bag contained only Lasix! How could a nurse hook me up without checking my name? Yes, we had plastic id bracelets back then! No harm done. Thank you mom!

Recently, I was driving alone, and coming upon railroad tracks noticed the crossbar was malfunctioning. It was going up/and down over and over.  At this crossing (near EFCO), the lights were not flashing and I did not see any train approaching from either direction.  The bars were out of whack! Trust, me I did not see a train approaching this dayHowever, a foolish driver drove around the gates and over the multiple crossings.

I did however see the 800 number to call the Union Pacific Railroad, because it was quite apparent the gates were malfunctioning every 60 seconds or so. To fulfill my civic duty, I dialed (after crossing the tracks and pulling over near the swans’ nest) and a man actually answered! I informed the railroad worker of the situation, he thanked me and I went on my merry way.  I do not care for railroad tracks when there’s a train approaching but you can’t see it yet…gives me the chills! But I did my part to help others.

I actually felt odd, even telling my mother of the situation and call as maybe this was some sort of healthy release to my own personal lawsuit. Read on please!   

The irony of me reporting a problem with a railroad crossing is that one reason for the lawsuit my family and I filed following the 1979 car/train collision against RIRR was the fact that the cross buck at the crossing near the high school at the site and time of the accident I incurred was missing.  Yes, the cross buck, the two signs that cross at the top, was gone, perhaps some kid had stolen it?

During the trial (Hardin County Courthouse in Eldora), besides that fact this railroad maintenance error was swept under the rug, somehow, we (my entire family) knew a member of the jury. She was the sister of a long time neighbor we had several ties with while growing up in the 60s-70s. I was best friend’s for many years with the woman juror’s sister daughter, as was my sister with a second daughter (make sense?).  

Anyway, my family and I did not win anything in the lawsuit. Not a cent. Have I ever shown you my scars? You may be impressed!  We definitely should have been awarded something. I sure wish my story had been revealed, and wonder what may have happened if so. I was only 15 years old…..and my serious injuries did impact my life going forward seriously. I felt so odd and was stared at when I returned to school that Fall. I ultimately ended up dropping out of high school in November 1979.

An injury comes with costs, no matter the situation, and a story that explains the situation from a personal point of view, and one that matters is fundamentally necessary for you and your client.  If you need a personal story about your client, for the jury and the judge to read, let me help.  Contact me for more information. You’ll find I care a lot, especially if justice is lacking.

___________________

My professional rehabilitation counseling practice is focused on helping people participate in the world around them, particularly in their own world of work.

Florida…Recovery Mode is A Lot Like Rehabilitation

Published on: Sep 14, 2017 We had a nice Florida trip early August 2017…finally made it! Initially, the plan was for Randy and I, our son Nick, his friend Jolee (who’s getting married to Jeremy this Saturday!); our daughter Arin and her friend Kassidy to make the trip in June 2017. But due to a hole in the plane that didn’t happen, so instead (only due to timing issues), we along with Arin, our son Jake, and their mutual friend Bridget made it!

Arin  Presenting the Ocean View!

We stayed some of the time with my mom Ann and met her brand new husband Dave (he’s a keeper!!) who live in Sebring, went out one night with my sister Janice who lives in and works for the City of Ft. Lauderdale . Janice was recovering from a workers’ compensation related injury (neck strain) due to getting rear ended while on duty driving a city vehicle by a distracted tourist driving who was on his phone…read more below).

Wee splashed in to the ocean a few times (absolutely gorgeous mixture of colors); saw an alligator in the Everglades (Jake eyed him from the road!); helped complete an over 500 piece puzzle (which was nonstop until completion!); visited my brother Steven’s cemetery plot and where my dad‘s ashes are buried near Orlando….and witnessed a rainbow from above on the plane ride home! 

No Stopping Until the Last Piece!  

So, think (or don’t because it was too much…) of the mileage we put on in this beautiful state over the days as Randy drove us all around in a not very big SUV…from Orlando to Sebring, from Sebring to Ft. Lauderdale, from Ft. Lauderdale down to the Everglades, through a lot of the Everglades and back to Ft. Lauderdale, from Ft Lauderdale back to Sebring; from Sebring to Winter Haven for a stop at the cemetery and back to the airport in Orlando. And of course lots of driving in between. Thanks for chauffeuring Mr. B, as I was “assigned” the back seat most of the time so one of the kids could co-pilot.

My father’s ashes are buried here with my brother….well not all dad’s ashes. Janice has a beautiful urn at her home filled to the rim! 

It was incredible to view a rainbow from above it on the flight home.  And, come to think of it, I saw an incredible sunset on the way to Florida although one had to (if lucky enough for the window seat like me) really look behind to the West! When in the air one’s feelings can really affect the flight, as you may well know. 

Back to the worker’s compensation situation Janice went through. The person assigned to “help her” was rude, condescending and uninformed. My sister confided to me she wanted to reach through the phone and grab this workers’ compensation specialist by the neck and say…”Hey you! My neck really hurts and I’ve recently received medical treatment. I’m recuperating at home as has been discussed with my direct supervisor and will be back on the streets when I’m better.” And Janice did return to her job quickly considering the situation, but she certainly didn’t need any more stress placed on her by someone who didn’t care!

Another tidbit about our Florida trip…. (continual praying for Florida and all Floridians due to Hurricaine Irma…the stories I’ve been hearing)…I went into the ocean the first time with all my jewelry on (STUPID), but only for a short time before I realized I really wanted to go under and do some serious splashing with these two! Back on the beach as Randy was helping me remove my diamond tennis bracelet, it……it broke in half. I would have NOT nearly had a good time in Florida if the ocean had swallowed my bracelet.  Another Lesson Learned!

This week on Friday 9/15/17, I celebrate my company’s 18th anniversary in business….and my birthday too! I hope you enjoy reading my blog. And I want you to know I truly care about my family, my clients, and the work I perform. I would never be purposely rude to anyone and will always strive to understand any given situation in order to help in any way I can.

In recovery mode from Irma, Florida will be going through a lot of rehabilitation. Thank God my mom, Dave, sister Janice, good friend Bryan and all others who went through HE double toothpicks recently are safe. I hope recovery mode and your state’s rehabilitation is timely.  My mom didn’t have power at her house for several days and it was hot and miserable! I wish I could’ve tossed her an extension cord from my house! Hang in there during rehabilitation!

Please let me know if you are interested to learn how I can help you help your clients.  Give me a call at 515-282-7753 or email vocresources@gmail.com and let me know about your legal case. 

___________________

 My professional rehabilitation counseling practice is focused on helping people participate in the world around them, particularly in their own world of work.

 

Big Miss Steak…..Cut Your Meat, Chew A Lot and Eat Slowly!

We humans make some big mistakes. It’s those misguided or wrong actions or judgments that range from simple to complex that can cause alarm and then when understood and corrected can turn into an unforgettable learning experience.

My family and a couple of the kid’s friends had Florida travel plans last June of 2017 to visit my mom and her new husband Dave; and my sister too. Disney was in the works and a lot of beach time was in mind!

We were ready to board the plane…in fact most passengers had already boarded, when I heard over the intercom something to the effect of “stop boarding.” I then witnessed passengers I watched moving into the plane’s bridge walk back out with their carry-ons in tow; and thought “oh no, no, no, this doesn’t seem right.”

After all passengers were back in the boarding area, the announcement came on that the plane had been hit by the baggage handling cart causing a hole in the fuselage and we would not be flying. I listened to several passengers give their theories…and some actually felt the impact from the baggage cart when it hit the plane on the side. Wow.

The flight was canceled….after being at the airport patiently waiting to board for 3 hours, because no rescue plane could be found.  Did you know rescue planes existed? Many passengers were grumbly and we figured someone at the airport possibly got fired. I watched with fascination through the terminal window as the plane was being inspected, even the pilots were taking pictures! 

Being a Saturday evening, this was the last flight of the week until Thursday, (can you read into what airline I’m referring to if you’re familiar with DSM flights?). Although there were some options for our travel the next week, none would have worked out for each of our schedules. No vacation in Florida. No Disney for the kids. No beach for me…and I even packed four bikinis!, no seeing our friends and family, no nothing…and all the energy involved in the planning of the trip, down the tubes.

I really just wanted to get out of the airport and back home that day. I looked at this experience with the family as practice however, because we’ll be doing it again! Plus I learned how to pack more efficiently and know I can take food on the plane! 

Question: How the heck did a human driver hit a huge airplane with a golf cart and seriously damage it? This was A Big Mistake affecting a lot of people! Of course my mind went into litigation thinking as there could probably be some lawsuit for any reason. Good thing no one was injured; and hopefully those who really needed to get to Florida ASAP got there without too much anguish.

Related image

You’re Fired!! You’re Fired!! You’re Fired!!

When my son Jacob, now 22, was very young, he used to love to repeat You’re Fired! You’re Fired! You’re Fired! over and over.  I really never had any idea who he was firing, but he did a lot of it! Jacob was fond of Charizard, of the Fire/Flying Pokemon species, maybe that’s why he was fond of the phrase? Are you? Have you ever been fired? Have you had to fire someone? Did you learn from it?

Okay, here’s one (of my own mistakes) about me as I was getting ready for the Florida trip. As I considered what to take as a carry-on (free on this airline), I decided upon a smaller purple suitcase with wheels I’ve used before….and as I was packing it I felt something lodged at the bottom.  Upon retrieval, I found a maroon jewelry box and opened it.

Wrapped up in tissue was my diamond tennis bracelet!  Being missing for over a year, I had seriously thought it was lost for good. Okay this Big Miss Steak wasn’t so bad, and I hope I learned my lesson.  There was another time time I was stopped at airport security because a pocket knife was found buried inside an unknown ripped seam inside my little purse. Swiss Army Knife Clip ArtOops. 

I strive to be extremely careful with my work, especially with my writing skills. However typos do arise and I’ve been known to unfortunately miss my own (including having a date wrong on my resume for a couple years before I noticed it!)  BTW, other’s typos glare at me.  But big mistakes, like negligence when it comes to a patient’s health care, is something I can help with.

I’ve recently worked on a medical malpractice case; and in this case the patient died, however my role/goal was to perform a vocational evaluation and assess his earning capacity had he not died in such a short period of time. For more information on my work in this case and how I followed basically the same methodology as other evaluations, please contact me. 

Image result for big miss steakYes everyone makes mistakes and everyone needs to be careful in our roles at work. I don’t know if anyone was fired or if there was any lawsuits over this airport incident, but it got me thinking about mistakes, including the many of my own.  

I’m not saying eating steak is a mistake, but I agree becoming a vegetarian is a big missed steak!  Keep in mind I am a vegetarian and have not eaten steak in well over 6 years (although I can’t deny the great smell!)  To each their own, just be sure you cut your meat carefully, chew a lot, and eat slowly!

 ________

My professional rehabilitation counseling practice is focused on helping people participate in the world around them, particularly in their own world of work.

Employability, Hireability and Placeability ~ Got Ability? Need Proof?

To continue on with my post on getting level during divorce, I’m offering working definitions of 3 of my favorite ability descriptors which are Employability, Hireability and Placeability.

Although my vocational assessment and evaluation assignments span a variety of jurisdictions and are designed to meet referral needs, the concepts of Employability, Hireability and Placeability remain constructively intact.

~ Employability ~ Can try to prove

employabilitySimply put, employability is about being capable of getting and keeping fulfilling work. It refers to the capacity to function in a job and to be able to move between jobs the person could actually do considering personal circumstances. There may be an overlay of disability, physical or mental limitations, or specific work-life needs that come into play when determining a person’s employability.

Employability depends on the knowledge, skills and abilities and how these assets are used within the context which work is performed or is sought. To evaluate employability, it helps to break the concept into manageable pieces. I take a look at the skills, attitudes and behaviors the person has developed through their work background and a variety of other life experiences.

To know if those skills, attitudes and behaviors are in demand, I then research and survey the person’s labor market to identify jobs that match the person’s background and capacities.

It works best for me to highlight the person’s skills and capacities in the best possible light! Skills are transferable regardless of disability, especially with creative adaptation and accommodation.

In addition, if there are avenues to match the person more closely with jobs (eg: short term training), further vocational research is performed with the results offered in a helpful way.

~ Hireability ~ Cannot prove

Hireability

The term hireability is a way of describing the likelihood an individual might get hired for a job they are physically and psychologically capable of performing.

The most prevalent method of hiring is the interview, therefore, it is always helpful to view how a person presents their skills. The individual’s presentation is critiqued, job searching skills are assessed and other issues are addressed relative to the potential to attain employment in various environments.

Further, hireability is about a person’s soft skills, including their style of communication, level of self-confidence, initiative, tact, and motivation. All these elements are important to a business who has hiring needs!

Throughout my placement experiences, I find businesses look to hire individuals who are responsible, trainable, friendly and able to work on teams. Reliable transportation, good references, a neat appearance, and a pleasant personality are commonly preferred.

Throughout my placement experiences, I also understand often is not necessary to assess an individual for hireability, and to rely on the person’s natural ability to succeed without the need to administer a “test”.

~ Placeability ~ Can try to prove

Placeability is the likelihood that a person will actually access, secure and maintain work within his or her labor market, usually in a specific job or occupation. Placeability is affected by labor market conditions (outside of an individual’s control) and is partly about how in-demand the individual’s transferable skills are and how well she or he can present those skills.

The dynamics of placeability include the availability of jobs in a certain geographic area; employer attitudes and policies, the evaluee’s age and culture; and specific occupational hiring requirements. I’ve had many years of work experience placing people and there are numerous variables!

If the person has barriers to employment, for example a functional limitation that would benefit from accommodation, resources are discussed to avoid unnecessary conflicts in the person’s working world. Please realize all functional limitations are restrictions but NOT all restrictions are functional limitations!

Here’s another rather important variable: 

~ Willingness to Work ~ Can definitely prove!

I have testified to this several times. If you are a job seeker and need proof that you are validly looking for reliable work, let me know if I can help. 

Thank youThe bottom line for any business usually involves making and/or saving money! Are you doing that? If you are employed, yes you are! I thank you! And I’m sure your business thanks you too.

Need a vocational evaluation consultation? Call me 515-282-7753 or vocresources@gmail.com

___________________

 My professional rehabilitation counseling practice is focused on helping people participate in the world around them, particularly in their own world of work.

Thanks for Thinking of Me…Why Wait to Place Me Into Action?

I enjoy consulting with attorneys. It involves learning about your questions; then using my expertise to provide an answer…or two!  The fact is consulting work involves extraordinary amounts of mental processing.  Let me tell you, my brain gets a lot of action (and yes, I work out a lot physically, too!) 

I don’t know about your specific style of learning or pattern of thinking is (give me time!), but for me, when I accept a case assignment, I don’t want to feel rushed about researching and finding solid answers to good questions.  No, I meant to write, great questions, those formed to help you with answering your client’s difficult problems, surrounding certain situations, while considering all necessary detail.

In my eyes, “problems” are opportunities in disguise…something “thinks” it needs a solution. The thinking could be well thought through or it could be downright faulty, and that’s why education becomes a consulting strategy.  A good way to look at a problem is to compare it against an opposing problem…which “opportunity” presents first? Will there be an order that makes sense? Is it really a problem or just defined as one? 

For every problem under the sun, there is a solution or there is none. If there be one, think til you find it. If there be none, then never mind it!”

 

My problem solving approach develops as the research is gathered relevant to the situation. How a situation is defined is just as important in the problem equation, considering virtually every situation can be defined in more than one way. Because of this fact, tremendous opportunity to educate becomes available, and negatives turn into positives resulting in the implication of how one feels and acts toward the situation!

I find that pulling too quickly for an answer (or a fact) won’t turn up the best results.  Pulling carefully yet relentlessly on the stem/root system will produce reliable, intact, organic results to share with others.  Through testimony, I can educate others on how to understand the specific facts I gathered and why they are important to this case, facilitating the information and helping them to “figure out” their own solution.

 

Thanks (as Eeoyre says) for thinking of me!  Please contact me to get me involved early in the proceedings. Do so before you plant any seed, and I’ll help with preparing and weeding the ground, the hard part of the action! Even if you only need a file review, I can offer recommendations. And, we’d be better off…..to a good start!

I believe it’s always healthy to think of the humor in most situations. Truly, our emotions will benefit. Contact me at 515-282-7753 to discuss your case needs, and learn about my consulting style and policies. Thanks for reading! 

___________________

 My professional rehabilitation counseling practice is focused on helping people participate in the world around them, particularly in their own world of work.

Need to Retain an Expert? I’m Here to Help! Forensic Services

As a forensic rehabilitation consultant, I could be available as your next retained expert!  I’m Here to Help You Help Your Client!  My unique consulting services help identify insights into your litigated case while first-hand testimony helps others to understand it.  In fact, listing me as an expert may spark some much needed movement in the litigation process.  rp_Professional-Expert-Witness1.jpg

And, the sooner the better! When you involve an expert like me on certain cases early in the process, you’ll be in a good position knowing you have a professional on hand for the duration of your case.

My companies Vocational Resources Plus LLC and Life Care Planning Resources Plus LLC lovingly co-exist. I’ll celebrate the beginning of 19 years in private practice on September 15, 2018 (and they say it’s my birthday too, yeah, I’m going to have a good time)! Although I’ve been in the field of vocational rehabilitation from the start….that’d be 1999, forensic rehabilitation and life care planning are both new specialties within my career!

Related image

In celebratory style, I’m reaching out to attorneys who are passionate about helping clients.

Here on this website you’ll find various links to my writings about serving in various capacities within my field, such as my focus on life care planning (with a vocational rehabilitation component), vocational consulting, placement, and serving as an expert witness.  I like to blog about why my work is important and to help people identify how to use my services. Further, it’s fun to write and I like to showcase my credibility, methodology and expertise. (Read my disclaimer!)

LightbulbWant to help your clients even more? Consider tapping into my creative resources!

My analysis and opinion of how I can help your case will be straightforward, honest and grounded in rehabilitation. As such, this may or may not support your case. I can usually determine whether or not I can help your case within the first few hours of research, and will limit such fees based on our agreement.

Please keep in mind that permission to use my name, or in any way indicate that I am an expert witness or consultant for your side of a case, either informally or formally with other parties, is not granted until a retainer is secured. Contact me for information on retaining me!

FootballIf I have to pass on a case, I’ll do what I can to offer recommendations.

So, give me a call at at 515-282-7753 and let’s have a conversation. I promise to value your time!

________

My professional rehabilitation counseling practice is focused on helping people participate in the world around them, particularly in their own world of work.

“Somebody Call for An Expert?” I’ll Answer That Call!

I’ve written about my fondness for Eeyore and want you to know I’m a bit attached to Gopher as well, especially when he comes to the rescue! You’ve heard the story when Pooh eats too much honey (honey is often on Pooh’s mind) at Rabbit’s place, gets rotund, and subsequently stuck in Rabbit’s front door.

Rabbit is not happy and help is needed! Gopher recommends using dynamite, and he’s an expert with that subject, but Pooh isn’t so hot on the idea. If dynamite was needed, Gopher was ready for the rescue! I’ll answer just like Gopher but am not an expert in dynamite, I am in forensic rehabilitation consulting!

Gopher

Popping out, he exclaims “Somebody call for an expert?!” 

After thinking it through, Pooh, with assistance from his friendly team, realizes how to get unstuck. Christopher Robin recommends he patiently wait until he gets thin….and it works!, however, he still needs a good jolt to move through the door. The team is successful and Pooh ends up in a happy place…filled with honey! 

Honey! Yummy! Related image

You know this Pooh story and I hope you appreciate it! I too use my expertise to help out in complex cases. I also hope you realize that a good expert has more than expertise that you can appreciate! 

I strive to educate others in a clear manner and explain a complex  subject to a lay audience in simple terms.  It’s important for me to stand up under questioning (here’s a post on intimidation), commit to my opinion, and stay within my area of expertise. Thankfully, my background and training in Community Health Education helps!  And you know what else, a good expert like me cares. I love my career, and deeply care for my work.   

When I made an executive decision to study forensic rehabilitation counseling at George Washington University (back on April 15, 2013), I initially felt a bit overwhelmed but focused on following through with the decision, complete the course, and graduate (which I did on August 15, 2014 ). The program taught me more about courtroom testimony and issues as they relate to personal injury, medical malpractice, life care planning, marital dissolution, product liability, and catastrophic injury cases.

The GWU forensic rehab graduate certificate takes about a year and half to complete and is similar to when I committed myself….ha ha, and completed the Life Care Planning certificate program in 2011 through the University of Florida.

My goal for completing another educational program allowed me to gain valuable insight on how to function more effectively, efficiently and confidently within the legal system. Although most of the coursework is online, visiting Washington DC is always awesome!  

When labeled “a firecracker” by a classmate during our 15th class reunion, I had to look up what that meant!

Yes, I realize I can be a bit firecracker-like, mostly because I’m a bold individual and will do what I have to do to accomplish my goals. There’s plenty of satisfying work to accomplish and life constantly moves forward at a really swift pace so it’s important to not slow down. I work hard for my customers, for myself and for my family.

I believe it’s always beneficial for lawyers and experts to spend time getting to know each other. Yep, attorneys think differently than counselors. So, please let’s spend a little quality time together before we meet in a courtroom! It will truly prove beneficial. You’ll find I’m a genuine person who truly cares about serving as an expert in the field and am willing to offer my voice to help you help your client.  Give me, Amy Botkin, a call at 515-282-7753. Thank you for reading!

___________________

My professional rehabilitation counseling practice is focused on helping people participate in the world around them, particularly in their own world of work.